O U R F O U N D E R S
The people on your problem are the people you hired
Sage is a small team led by senior people. We grow by depth, not headcount, a deliberate choice in an era where senior judgement matters more, not less.
F O U N D E R & M A N G I N G D I R E C T O R
Briana van Tilburg
Briana brings over twenty years in organisational transformation, strategy design, and customer architecture. She holds a Master of Health Services Management, has led national reform in carer support, and specialises in guiding complex change across regulated industries. She leads Sage’s strategy, design, and advisory work.
P R I N C I P A L, S E R V I C E D E S I G N
Monica Mihai
Monica is a service design leader and co-creator of Sage’s Customer Architecture approach. She works at the meeting point of service design, business architecture, and lived experience, turning complex requirements into designs that hold.